PERSONALIZED ENDOCRINOLOGY CARE
Responsive, compassionate care whether you have a one-time need or a chronic metabolic condition. We take the hype and mystery out of hormones and give you real answers so that you can make your best decisions going forward.
Finally, A Medical Office That Listens
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WHAT WE DO
Redefining specialty care with a seamless, patient-first experience
Sol Endocrinology streamlines the patient experience by eliminating call centers, reducing wait times, and providing personalized, specialty care in a welcoming environment.
OUR STORY
Founding Sol Endocrinology: A Vision for Change
After 20 years of working in medicine and 13 years as a Dallas Endocrinologist, Dr Erin Roe decided to create a new experience in specialty care. No Call Centers, No Crowded waiting rooms and long delays. Just simply streamlined, friendly office experience.
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PATIENT CENTERED CARE
Conditions We Care For
OUR STANDARDS
Personalized Care Redefined at Sol Endocrinology
Clear Communication
Clear communication is at the core of our care. We provide open, transparent discussions to ensure you fully understand your condition and treatment options, empowering you to make informed decisions about your health.
Holistic Approach
We go beyond treating symptoms, focusing on long-term health and overall well-being. By considering the full picture, we create personalized care plans that support lasting wellness.
Timely Access
We prioritize prompt access to care by reducing wait times and eliminating unnecessary administrative barriers, ensuring you get the attention you need without delay.
Informed Patient
An informed patient is an empowered patient. We take the time to understand your unique health history, concerns, and goals, ensuring you have the knowledge and resources to make confident healthcare decisions. Through clear explanations and open discussions, we help you take an active role in your care, fostering a true partnership in your health journey.
Continuity of Care
We believe in building lasting relationships to provide continuous support throughout your health journey. By offering consistent monitoring and personalized care, we ensure you receive the attention and guidance needed for long-term well-being.
Concierge Care FAQ: When to Contact Dr. Roe
When should I contact Dr. Roe directly?
You may contact Dr. Roe anytime for urgent matters, including:
- Medical emergencies (after calling 911 if appropriate)
- Sudden or severe symptoms (e.g., chest pain, shortness of breath, significant bleeding, new neurological symptoms)
- When you’re heading to the Emergency Room or Urgent Care and want Dr. Roe to be informed or coordinate care
What should I do in a true medical emergency?
Call 911 first, or go directly to the nearest Emergency Room.
Once you are safe and receiving care, please notify Dr. Roe so she can follow up and assist with coordination.
When should I wait until normal business hours to contact the office?
For non-urgent matters, please contact the office during regular hours. This includes:
- General medical questions or follow-up requests
- Prescription refills or renewals
- Insurance or authorization questions
- Scheduling, billing, or administrative needs
What’s the best way to reach Dr. Roe or the office?
- Urgent concerns: Contact Dr. Roe directly, during business hours by calling the office or by secure message.
- Routine questions: Call the office or send a message during business hours.
- Emergencies: Call 911 first.
TESTMONIALS
